"DIMS HOSTING
SERVICES?" (DHS) provides Internet Domain Name Registration,
World Wide Web page hosting and Electronic Mail services.
DHS's general policy is to act as a neutral provider of hosting
services to the global Internet. DHS reserves the right to
suspend or cancel a customer's access to any or all services
provided by DHS when DHS decides that the account has been
inappropriately used, as solely determined by DHS.
Payment Policies
Upon initial setup for service, DHS requires at least 6 -
12 months payment in advance for our service. All pricing
is guaranteed for the term of payment received. No account
is activated until payment is received. Payments for Domain
Names must be paid by credit card. Other services may be paid
by check, money order or credit card. Credit Card payments
are billed automatically each term. Payments by check or money
order require prior approval, are billed in quarterly cycles,
and incur a $2.50 handling surcharge per invoice.
Any payments returned unpaid (NSF) will be assessed a $25
charge.
All payments are due upon invoice, payable in US dollars.
Should payment in full of any invoice not be received by DHS
within thirty (30) days after activation or renewal, DHS may
impose a debt service charge amounting to one and one-half
percent (1.5%) of the overdue balance (or such lesser amount
as may be required by law) for each month or fraction there
of the overdue amount remains unpaid. In the event that any
amount remains unpaid thirty (30) days after presentation
of invoice, DHS may withhold or suspend services. Reconnection
of suspended services may result in additional setup fees.
30 Day Money Back Guarantee!
Your happiness is our happiness! Every new DHS web hosting
plans carries a 30 day money back guarantee. If you are not
completely satisfied with our services within the first 30
days of account creation, you will be given a full refund
of the contract amount (excluding domain registration and
any setup fees). Once paid, new domain name registrations
are irreversible; We cannot give refunds for any domain registration
fees.
Setup fees are refundable for
the following reasons only: (1) the account order is canceled
prior to activation; or (2) the domain name was not available
at the InterNIC.
Contracts are based on the
term paid (monthly, yearly, etc.) as specified at registration,
or renewal. The full contract amount less any setup fees will
be refunded if DHS is notified within the first 30 days following
initial activation. No refund is available after the 30th
day. Server Use Web sites are to be used by the primary domain
owner only. Customers are not permitted to resell (or give
away) web hosting services off of their web site to other
parties. Web hosting services are allowing a separate, third
party to host content on your web. Exceptions to this include
ad banners, classified ads, and personal ads. We may grant
other exceptions to this policy, but you should check to see
if your intended use is acceptable. DHS reserves the right
to refuse service and/or access to its servers to anyone.
DHS expressly
forbids any server use for distribution, storing, processing,
or otherwise handling in any way the following:
* Unauthorized Commercial
files - This includes copyrighted works (such as mp3 music
files, etc.), and any material in violation of any Federal,
State or Local regulation.
* Adult material - Includes all pornography, profanity,
erotic images, or otherwise lewd or obscene content. The
designation of 'adult material' is left entirely to the
discretion of DHS.
* Warez, et. al. - Includes phreaking, hacking, password
cracking, IP spoofing, etc... and any sites which provide
'links to' or 'how to' information about such material.
* Spam & UCE - This includes sending unsolicited junk
mail through our mail servers, and/or referencing any content
hosted on our servers in a spam email message or spam newsgroup
posting.
Violation of
these server use policies will result in immediate account
suspension and/or termination. There are no refunds for any
account terminated for violating server use policies. In addition
to the above, DHS may decide to designate, at our sole discretion,
other content and/or server use to be inappropriate. If you
have any questions, please email us.
Unlimited Use Plans
Our goal for these accounts
is to ensure each and every customer the freedom to build
and grow their website without having to worry over usage
restrictions and usage surcharges. Of course, common sense
rules need to apply to prevent abuse of this system. DIMS
HOSTING has successfully offered an unlimited use policy by
maintaining very large ratios of bandwidth and disk space
per customer. In extremely rare cases, we may find a customer
using server resources to an extent that they jeopardize server
performance and resources for other customers. Therefore,
we do not permit any sites that use more than 10% of system
resources, or sites which in our sole discretion are detrimental
to the enjoyment of our services by our other clients, or
are detrimental to our network or business operations. In
such instances, we reserve the right (on a case-by-case basis)
to require subscription to higher-end and/or dedicated server
resources as necessary for the consideration of all customers.
Unlimited use for web hosting should be for a single domain,
with all content in that domain related directly to and linkable
from your web. "Disk Storage" uses, such as archiving
email, software or other high volume file collections (i.e.
sound, music, videos, photos, etc.) and/or creating backup
webs on our servers are not permitted. Specifically, we do
not permit sites in the Unlimited Plan where 20% or more of
the monthly traffic is from file downloads. Websites that
have a focus of maintaining extremely large file archives
will be asked to limit file storage to under 500MB. Email
storage is limited to 15MB per POP account. Any email stored
over 120 days on our servers may be removed without notice.
These policies are subject
to change without notice. The most current version of DMS
usage policies will always be available at this URL: http://www.designsinmotion.net/DHS_usage.html.
These policies exist as a part of the DMS Customer Agreement.
